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ATT Customer Service is a Joke lol

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Post Mon Oct 25, 2010 9:55 pm

Re: ATT Customer Service is a Joke lol

I think I'm going to get the iPhone 4 for $150 and turn the data off. :P
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Post Tue Oct 26, 2010 6:41 am

Re: ATT Customer Service is a Joke lol

Yea I was actually thinking about getting the new one, where are you getting one for $150?
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Post Tue Oct 26, 2010 7:53 am

Re: ATT Customer Service is a Joke lol

I have connections. Perhaps if you IM me, I can give you the contact details. They basically are wholesellers.
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Post Wed Oct 27, 2010 8:08 am

Re: ATT Customer Service is a Joke lol

Ooo I'll be bothering you shortly crait
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Post Mon Nov 29, 2010 4:19 am

Re: ATT Customer Service is a Joke lol

AT&T has something called a "Retention Center". That's basically the only people to talk to of any use to you or anyone else that calls. Basically, if you call them, ask to be put through to their "Retention Center" and they will put someone from the USA on the phone with you. That person has a job, and that job is to KEEP you as a customer, so you can get all sorts of free sh*t like getting out of paying a bill, a free modem, free cables, and elevated tech support that they normally only give to businesses.

I've switched to Comcast, but the only good thing about AT&T after my experiences with them (for internet) was their Retention Center.

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Post Mon Nov 29, 2010 3:36 pm

Re: ATT Customer Service is a Joke lol

DarkPacMan77 wrote:AT&T has something called a "Retention Center". That's basically the only people to talk to of any use to you or anyone else that calls. Basically, if you call them, ask to be put through to their "Retention Center" and they will put someone from the USA on the phone with you. That person has a job, and that job is to KEEP you as a customer, so you can get all sorts of free sh*t like getting out of paying a bill, a free modem, free cables, and elevated tech support that they normally only give to businesses.

I've switched to Comcast, but the only good thing about AT&T after my experiences with them (for internet) was their Retention Center.

-DarkPacMan77-


Haha Il be sure to keep that in mind DPM.
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Post Mon Nov 29, 2010 8:12 pm

Re: ATT Customer Service is a Joke lol

yah good info DPM!
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Post Tue Nov 30, 2010 9:29 am

Re: ATT Customer Service is a Joke lol

wow, do all ISPs have these mysterious underground "Retention Centers"?
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Post Tue Nov 30, 2010 4:00 pm

Re: ATT Customer Service is a Joke lol

most of them do. just say you would like to be transferred to cancel service once you ask the current rep for what you want.
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Post Wed Jan 19, 2011 3:20 pm

Re: ATT Customer Service is a Joke lol

I know in Canada we only have Bell, Shaw, and Telus. They don't give two sh*t if you stay with them since they are all get decent business. Guess one man can't change the world after all. ;)
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