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Re: ATT Customer Service is a Joke lol

PostPosted: Mon Oct 25, 2010 9:55 pm
by crait
I think I'm going to get the iPhone 4 for $150 and turn the data off. :P

Re: ATT Customer Service is a Joke lol

PostPosted: Tue Oct 26, 2010 6:41 am
by ace
Yea I was actually thinking about getting the new one, where are you getting one for $150?

Re: ATT Customer Service is a Joke lol

PostPosted: Tue Oct 26, 2010 7:53 am
by crait
I have connections. Perhaps if you IM me, I can give you the contact details. They basically are wholesellers.

Re: ATT Customer Service is a Joke lol

PostPosted: Wed Oct 27, 2010 8:08 am
by monkeymaximus
Ooo I'll be bothering you shortly crait

Re: ATT Customer Service is a Joke lol

PostPosted: Mon Nov 29, 2010 4:19 am
by DarkPacMan77
AT&T has something called a "Retention Center". That's basically the only people to talk to of any use to you or anyone else that calls. Basically, if you call them, ask to be put through to their "Retention Center" and they will put someone from the USA on the phone with you. That person has a job, and that job is to KEEP you as a customer, so you can get all sorts of free sh*t like getting out of paying a bill, a free modem, free cables, and elevated tech support that they normally only give to businesses.

I've switched to Comcast, but the only good thing about AT&T after my experiences with them (for internet) was their Retention Center.

-DarkPacMan77-

Re: ATT Customer Service is a Joke lol

PostPosted: Mon Nov 29, 2010 3:36 pm
by BKFraiders7
DarkPacMan77 wrote:AT&T has something called a "Retention Center". That's basically the only people to talk to of any use to you or anyone else that calls. Basically, if you call them, ask to be put through to their "Retention Center" and they will put someone from the USA on the phone with you. That person has a job, and that job is to KEEP you as a customer, so you can get all sorts of free sh*t like getting out of paying a bill, a free modem, free cables, and elevated tech support that they normally only give to businesses.

I've switched to Comcast, but the only good thing about AT&T after my experiences with them (for internet) was their Retention Center.

-DarkPacMan77-


Haha Il be sure to keep that in mind DPM.

Re: ATT Customer Service is a Joke lol

PostPosted: Mon Nov 29, 2010 8:12 pm
by monkeymaximus
yah good info DPM!

Re: ATT Customer Service is a Joke lol

PostPosted: Tue Nov 30, 2010 9:29 am
by Kanadier
wow, do all ISPs have these mysterious underground "Retention Centers"?

Re: ATT Customer Service is a Joke lol

PostPosted: Tue Nov 30, 2010 4:00 pm
by monkeymaximus
most of them do. just say you would like to be transferred to cancel service once you ask the current rep for what you want.

Re: ATT Customer Service is a Joke lol

PostPosted: Wed Jan 19, 2011 3:20 pm
by Kanadier
I know in Canada we only have Bell, Shaw, and Telus. They don't give two sh*t if you stay with them since they are all get decent business. Guess one man can't change the world after all. ;)