Wed Apr 20, 2022 11:20 pm by Brain343
Many people think that digital transformation is just the introduction of new technologies in an existing organization: it is enough to develop websites, chatbots, applications and connect social networks to be considered a digital company or, say, a government structure. In fact, digital transformation is not only an investment in new technologies (artificial intelligence, blockchain, data analytics and the Internet of things), but also a profound transformation of products and services, organization structure, development strategies, customer relations and corporate culture. In other words, this is a revolutionary transformation of the organization model.